Cancellation Policy and Refund Procedurey

We at Airwaytrolly are fervent about transparency and keeping our policies updated and customer-oriented. However, our service cancellation policy also becomes conditional upon third-party service providers. Thus, it would be good for you to read and understand our cancellation and refund policy before availing yourself of our services. If you disagree with our policy, we recommend that you avoid using our website. We also advise you to go through the cancellation and refund policy in great detail.

• Non-Refundable Tickets: Refunds are impossible for non-refundable tickets. We always suggest checking the airlines' cancellation policies in advance while booking.
• Refundable Tickets: For refundable tickets, a few airlines offer their airline credit points as cash refunds for future travel with that particular airline.
• Restrictions: As per the respective airline, some restrictions may also apply.
• 24-Hour Cancellation: Cancellations made within 24 hours of the reservation may get a refund. Again, this is mentioned in the airline's policy.
• No Guarantee of Refund: Cancellations within 24 hours are not guaranteed to be refundable. This will solely depend on the airlines' policies.
• Refund Ineligible Products After 24 Hours of Booking: Tickets for airways, hotels, pre-paid car rentals, and service fees for vacation packages are non-refundable after 24 hours of making a reservation.
• Eligibility for Refund: Not a "no show" - though most "no shows" are not eligible for refund.
• Refund Processing Time: It usually takes any given time, and we cannot assure you of a specified time limit.
• Sequential Processing: Sequential processing refers to the one placed in the order they are received.
• Confirmation E-mail: Once your request for a refund is sent for processing and approved, you will receive a confirmation e-mail.
• Supplier Penalties: Suppliers may be charged a penalty against refunds, which we would then subtract from the returned amount.
• Refund Period: From the time you submit your request to when you receive credit on your statement, the complete refund period should be around 60-90 days.
• Service Fee: In case applicable, Airwaytrolly might levy a post-ticketing service fee in processing refunds.
• Other Terms: Other conditions and terms may apply, which are based on the details of your booking.
• When using Airwaytrolly and availing yourself of our services, you agree and acknowledge your acceptance of the above cancellation and refund policies.